Updated
Cookies
Why we wrote this page
This page explains how cookies work at Lussurio. Our site is operated by Goodwin N.V., licensed by the Curaçao Gaming Authority under licence OGL/2024/758/0228. We set and read small files on your device so the casino loads, stays secure and remembers your choices.
Short version? Cookies help us keep your session alive, understand what works and show offers that suit you. You stay in control. For a fuller picture of how we handle personal data, see our Privacy Policy.
What a cookie actually is
A cookie is a tiny text file placed on your computer, tablet or phone when you visit a website. It stores an identifier and sometimes a preference. Nothing more dramatic than that.
Some cookies vanish the moment you close the tab — we call those session cookies. Others persist for days or months and are known as persistent cookies. We also use related technologies such as pixels and local storage, and we treat them under this same policy.
The categories we use
We group cookies into four buckets. Strictly-necessary cookies are always on because the site cannot run without them. The rest load only after you agree. Here is what each one does and how long it lasts:
Category | Purpose | Typical duration |
|---|---|---|
Strictly necessary | Keeps you logged in, balances load pages, protects against fraud and supports age-gating for players 19+ | Session to 24 hours |
Functional | Remembers your language (English, Bahasa Indonesia, Português), currency and display preferences | Up to 12 months |
Analytics | Measures visits, page performance and which games load slowly, in aggregated form | Up to 24 months |
Marketing | Measures campaign response and limits how often you see the same promotion on partner sites | Up to 13 months |
Durations are maximums. Many cookies expire sooner or are cleared when you log out.
Consent and how to withdraw it
When you first arrive, a banner asks what you allow. Accept all, reject the optional categories, or open the preferences panel and pick category by category. Strictly-necessary cookies need no consent because they are essential.
Changed your mind? You can reopen the preferences panel at any time from the footer link and switch categories off. Withdrawing consent stops future optional cookies; it does not delete ones already stored, so clear your browser too if you want a clean slate. Need a hand? Our team is reachable through Contact around the clock.
Managing cookies in your browser
Your browser is the other control room. Every major browser lets you view stored cookies, block new ones and delete what is already there. Look under Settings, then Privacy or Security.
Chrome, Firefox, Safari and Edge each publish step-by-step guides in their help centres. Be aware that blocking strictly-necessary cookies may log you out mid-game or break deposits and withdrawals. If gambling stops feeling fun, take a break and reach out through Responsible Gambling or call ConnexOntario on 1-866-531-2600.
Frequently Asked Questions
Will rejecting optional cookies lock me out of the casino?
- No. Strictly-necessary cookies stay active so you can log in, deposit and play. Declining analytics and marketing cookies only limits measurement and personalised offers.
How do I change my cookie choices later?
- Open the cookie preferences panel from the link in our site footer. Toggle any optional category on or off and save. The change applies to future cookies straight away.
Do you use cookies to verify my age?
- We use strictly-necessary cookies to support access controls for players aged 19 and over. Full identity checks happen through our verification process, not cookies alone.
Are third parties involved?
- Analytics and marketing cookies may be set by trusted partners who process data on our behalf. We describe these relationships and your rights in our Privacy Policy.
How long do cookies stay on my device?
- It varies by category. Session cookies clear when you close the browser; persistent ones range up to about 24 months. See the duration column in the table above.